Mac tech support for creatives, studios, and offices
Technical support, setup help, troubleshooting, and patient training for Mac-based small offices, studios, artists, and creative professionals in the Seattle area.
Evenings and weekends available. Remote help for most software issues; on-site visits around Seattle for hardware, networks, and setups.
What I help with
Whether you need a one-time fix, help setting up a workspace, or patient training for yourself or your team, I can help make your systems easier to use and more reliable.
- Device setup and configuration: Macs, iPads, iPhones, displays, storage, printers, scanners, audio/video hardware, and other peripherals.
- Network setup and troubleshooting: wired and wireless networking, printer setup, file sharing, backups, and basic server configuration.
- Creative workflow support: photo, video, audio, and design workflows, including file organization, editing setups, media storage, exports, backups, and handoff between tools.
- Software training: personalized training for individuals or teams, including Photoshop, Lightroom, Final Cut Pro, Motion, Premiere, DaVinci Resolve, and other creative software.
- macOS optimization: system cleanup, software updates, account issues, slow computers, storage problems, device syncing, and general troubleshooting.
- Custom solutions: need a specific workflow or unusual setup? I can help design, configure, document, and troubleshoot it.
Pricing
Quick Fix, 1 hour. Great for a single problem: a printer, a slow Mac, a backup check, or a software question.
Creative Workflow Session, 2 hours. For photo/video/audio workflow help, backups, file organization, software training, website updates, or studio setup planning.
Small Office or Studio Setup, half day. For multiple devices, networking, printers, shared storage, backups, creative software setup, or a more involved troubleshooting visit.
Custom monthly support. For artists, studios, or small offices that need recurring help.
Pay links are for booked or completed sessions. For larger or unclear projects, email first so we can agree on scope and cost. Not sure which fits? Start with a Quick Fix.
Who I work with
- Small offices and creative studios: reliable setups, secure networks, shared printers, file storage, backups, and smoother day-to-day workflows.
- Artists, photographers, video editors, and musicians: creative software, media workflows, studio equipment, documentation, exports, storage, and production setups.
- Independent professionals and home offices: practical help with devices, software, websites, email, backups, and the systems you rely on.
Why work with me
- 20+ years of experience with Apple devices, creative software, small office setups, websites, media production, and real-world troubleshooting.
- Creative and technical background: I understand both sides, which helps when a problem involves hardware, software, files, production tools, and deadlines.
- Patient, practical training tailored to your skill level, explaining what matters without overwhelming you.
Availability
Current booking hours:
- Monday, Tuesday, Thursday, and Friday: 4:30 PM to 8:30 PM
- Saturday and Sunday: 10:00 AM to 2:00 PM
Remote support when it fits the problem; on-site support in the Seattle area depending on location and schedule.
Get started
Book a time directly, or email me what's going on, what device or software is involved, and whether you'd prefer remote or in-person help.