Technical Support for Mac-Based Offices, Studios, and Creatives
I provide technical support, setup help, troubleshooting, and personalized training for Mac-based small offices, studios, artists, and creative professionals in the Seattle area. I can help with everyday technical issues, creative production workflows, network and printer setup, backups, websites, photo/video/audio tools, and the kinds of mixed hardware/software problems that come up in real working environments.
Whether you need a one-time fix, help setting up a workspace, or patient training for yourself or your team, I can help make your systems easier to use and more reliable.
Services
- Device Setup and Configuration: Macs, iPads, iPhones, displays, storage, printers, scanners, audio/video hardware, and other peripherals.
- Network Setup and Troubleshooting: Wired and wireless networking, printer setup, file sharing, backups, and basic server configuration.
- Creative Workflow Support: Photo, video, audio, and design workflows, including file organization, editing setups, media storage, exports, backups, and handoff between tools.
- Software Training: Personalized training for individuals or teams, including Adobe Photoshop, Lightroom, Final Cut Pro, Motion, Premiere, DaVinci Resolve, and other creative software.
- MacOS Optimization: System cleanup, software updates, account issues, slow computers, storage problems, device syncing, and general troubleshooting.
- Custom Solutions: Need a specific workflow or unusual setup? I can help design, configure, document, and troubleshoot it.
Pricing and Packages
- $240 – Creative Workflow Session, 2 hours: For photo/video/audio workflow help, backups, file organization, software training, website updates, or studio setup planning.
- $450 – Small Office / Studio Setup, half day: For multiple devices, networking, printers, shared storage, backups, creative software setup, or a more involved troubleshooting visit.
- Custom Monthly Package – Ongoing Support: For artists, studios, or small offices that need recurring help.
- For small issues, a single 60-minute session is usually enough. Larger studio, office, website, or workflow setups can be handled as a package or scoped after an initial session.
Who I Work With
- Small Offices and Creative Studios: Reliable setups, secure networks, shared printers, file storage, backups, and smoother day-to-day workflows.
- Artists, Photographers, Video Editors, and Musicians: Support for creative software, media workflows, studio equipment, documentation, exports, storage, and production setups.
- Independent Professionals and Home Offices: Practical help with devices, software, websites, email, backups, and the systems you rely on to work.
- Remote and On-Site Support: Flexible support depending on the problem, your location, and what needs to be done.
Why Work With Me
- 20+ Years of Experience: Deep experience with Apple devices, creative software, small office setups, websites, media production, and real-world troubleshooting.
- Creative and Technical Background: I understand both the technical side and the creative side, which helps when your problem involves hardware, software, files, production tools, and deadlines.
- Patient, Practical Training: I tailor support to your skill level and explain what matters without overwhelming you.
Availability
Current tech support booking hours are generally:
Monday, Tuesday, Thursday, and Friday: 4:30 PM to 8:30 PM
Saturday and Sunday: 10:00 AM to 2:00 PM
Remote support is available when appropriate. On-site support is available in the Seattle area depending on the problem, location, and schedule.